Privacy Policy

Last updated: 13 August 2026.

We respect your privacy. This policy explains what personal data we collect, why, and how you can exercise your rights.

Data controller

Dr. Liza Klein — clinic at Mariscal Antonio José de Sucre 1530, Office 304, Belgrano, Buenos Aires, Argentina. For any question about your data, email us at [email protected].

What data we collect

We only collect the data you give us and the data generated by your use of the site:

  • Contact details you enter in the form: name, email, phone (optional) and your message.
  • Browsing and usage data, via cookies and analytics technologies (see below).
  • If you message us on WhatsApp, whatever you share in that conversation.

Why we use it

  • To answer your enquiries and arrange appointments.
  • To provide and improve our services and the site.
  • To measure the performance of the site and our campaigns in aggregate.

Legal basis

We process your data on the basis of your consent, given when you submit the form or contact us. Processing is governed by Argentina's Personal Data Protection Act No. 25.326.

Who we share it with

We do not sell your data. We share it only with providers that help us run the site and reply to you:

  • Amazon Web Services (SES), to send the contact-form emails.
  • Cloudflare, for site delivery and security.
  • Google (Analytics and Ads), for measurement and advertising, via Google Tag Manager.
  • PostHog, for behavioural analytics (heatmaps and session recording, with form inputs masked).

Cookies and analytics

We use first- and third-party cookies (Google Analytics 4, Google Ads and PostHog) to understand site usage, measure campaigns and analyse browsing behaviour via heatmaps and session recording (with form inputs masked). You can set your browser to refuse cookies; some features may be affected.

Retention

We keep your data for as long as it is needed for the purposes described, or while we have a relationship with you, and then for the applicable legal periods.

Your rights

You can access, correct, update and request deletion of your personal data. To exercise these rights, email us at [email protected]. You may also contact the Agency for Access to Public Information (AAIP), the authority that oversees Act 25.326.

Changes to this policy

We may update this policy. We will post any changes on this page, along with the update date.